Focus Counselling Services

Building Fair Employer foundations at Focus Counselling

How a leading provider of NHS talking therapies built confidence in its people practices and achieved Fair Employer Level 1 status with Humber HR People.
Client

Focus Counselling Services

Sector

Health and Wellbeing

Service

Fair Employer Standard, HR Protect+

Outcome

Fair Employer Level 1 achieved

About Focus Counselling

Established in 1997, Focus Counselling Services is a leading provider of NHS talking therapies, employee assistance programmes and counselling courses across the Yorkshire and Humber region. As an organisation built on care and trust, getting their own people practices right matters every bit as much as the care they provide their clients.

Working with Humber HR People

Focus Counselling partnered with us to build their HR foundations and progress through our Growth HR Model, a structured pathway that helps employers move from baseline compliance to genuinely best-in-class people practices.

Through HR Protect+, the team has had ongoing access to expert HR advice, regular check-ins, policy updates aligned to UK employment law, and the practical support of our HR Breakfasts and Sounding Board lunches, opportunities to share challenges and learn alongside other regional business leaders.

The result

Focus Counselling has achieved Fair Employer Level 1 status, confirming their policies and people practices are compliant with ACAS best practice. The team continues to work towards Fair Employer Level 2 (Good Employer), demonstrating an ongoing commitment to developing their people.

Services Delivered

HR Protect+ monthly retainer support
Fair Employer® Standard audit and Growth HR Model journey
Policy and contract reviews aligned to ACAS best practice
Manager support via HR Breakfasts and Sounding Board lunches
Ongoing roadmap towards Fair Employer Level 2

“Working with Humber HR People has been a hugely beneficial experience for us. We recently achieved Level 1 Fair Employer status through Humber HR People’s Growth HR Model. We are now confident that our policies and people practices are compliant with ACAS best practice, and we’re proud to have attained this. The team demonstrate professionalism and a depth of knowledge on a huge range of people matters. They are also incredibly approachable and friendly folk! I highly recommend Humber HR People to anyone looking to develop their people strategies.”

Phil Hindle
Focus Counselling Services

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